Collapsible content
Do you have customer service?
Of course.
We will respond to you within 48 hours at the following email address: service@write-store.com
How to take advantage of the 1 free pencil offer?
Add 3 pencils to your cart then proceed to the checkout page.
The discount code "OFFER: 2+1 FREE" will automatically be added to your order. This means one of your pencils will be automatically free!
Congratulations, you have a free pencil 🎁
How to get free delivery?
For purchases over €30, we offer free ( and elegant ) delivery. Is your basket under €30? Give a pencil as a gift to a loved one or add a set of refillable leads to your basket.
How long does a mine last?
Our customers continually praise its longevity. Our lead is durable and strong. It's a real challenge to wear it down completely.
Does our pencil break?
Aluminum is a strong metal. Our pencil can withstand a lot of impact. If you drop it, the body of our pencil won't break.
Is it a pencil or a pen?
No pen here, our pencil writes with high-quality graphene and carbon fiber. It is therefore erasable, like a classic pencil ( but better since it leaves no marks ).
Which countries do we deliver to?
We deliver directly to your home in France, Belgium, Switzerland, Germany, Luxembourg and Canada 🌍
We do not deliver to the French overseas departments and territories, but we recommend that you contact our customer service at the following email address to find a solution: service@write-store.com
Where does our pencil come from?
Today, we are able to offer you premium products at reasonable prices because we delegate their production to a Chinese factory that we have selected for its manufacturing quality, its know-how and the respect of its employees.
We are aware of the image that China gives off regarding the quality of the products manufactured there, so:
We are committed to providing you with high-quality pencils and leads. To achieve this, we have carefully selected our partner factory to ensure it meets our exacting specifications.
Is our pencil guaranteed?
Yes, we offer a customer satisfaction guarantee. If you are not completely satisfied with your order, you have 14 days to request a refund. Incidentally, we rarely have dissatisfied customers.
Is our pencil waterproof?
Yes. If you drop it in water, wipe it off quickly and then get back to your activity.